Frequenly Asked Questions

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Delivery

Delivery Progress

1.

How about the shipping and delivery fees?

For a minimum purchase of Rp. 20,000,000,-, free shipping is available for the Jabodetabek area.

For areas outside Jabodetabek, customers can provide information on preferred shipping partners. If there are no existing partnerships, we will assist in finding a suitable courier service for you.

2.

What shipping method do you use?

All our shipments are handled by third-party couriers.

3.

When will the products be shipped after making the payment?

If we have the stock available, we can ship it within 1 week. However, if the stock is not available, pre-orders may take 2-3 weeks to fulfill.