Frequenly Asked Questions

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Order Process

1. How can I order SOPRA's products?

You can reach us through our customer service WhatsApp number at 081190011223 or through the SOPRA website at


How can I place an order?

Please inform us when you are ready to place an order. Our Admin Marketing team will contact you for further follow-up regarding the availability of the desired stock. Once the order reaches a point of agreement, our Admin will request some documents from you to register them in the system and generate the invoice for your order.

Minimum Order

1. What is the minimum order quantity?

Our Minimum Order Quantity is 10,000 pcs. Mixed items are allowed, but they must be in multiples of the quantity per box.

Order Leadtime


What is the typical Delivery time?

For Ready Stock items, you may receive within 1 week. Otherwise, with Pre-order will take around 2-3 weeks.



Are there any discounts available for bulk purchases?

If you are an end user (using our products for your business production), please provide your specific quantity requirements to our marketing team.

If you are a reseller, we have a Level Discount system based on the total order in one Purchase Order (PO).